Why is Safeguarding important to us?

Here at C3 Hope we treat Safeguarding with the utmost importance and have worked hard to create an honest, open and transparent culture where people feel safe and always have the opportunity to raise their concerns. Over the past 12 months we've dedicated time to fine-tune our Safeguarding process and team in order to strengthen the value we place on safety. On this page you'll find everything you need to know about Safeguarding, from who's who on the team, to how to raise a concern and what the Safeguarding process looks like! 

In the spirit of transparency we've also included our current Safeguarding policy that we hold as an organisation, this policy is reviewed annually to ensure we're up-to-date with current legal requirements and best practice. You can view a copy here.

We work with Thirtyone:eight, an independent Christian safeguarding charity which helps individuals, organisations, charities, faith and community groups to protect vulnerable people from abuse. They provide us with regular updates and consultation on safeguarding issues, they've put together this helpful informative video on safeguarding on Sundays, click here to give it a watch.

If you have any questions or would like to talk to a member of our Safeguarding team, don't hesitate to reach out using the contact details on this page.

Who is responsible for Safeguarding?

C3 Hope is a large organisation and we've therefore taken time to appoint a dedicated Safeguarding lead over each of our main departments. C3 Trust UK and Hope Community Foundation have appointed Safeguard leads who the Safeguarding Board reports to and who act as advisors and provide accountability to the designated safeguarding leads.

You can contact any of the safeguarding leads using their emails below.


Lois Willis


Mark McKnight


Jess Bramhall


Sorcha Sherwin (contact for 11-18s)


Claire Parkinson (contact for 0-10s)

The Safeguarding Process

If you need to raise a concern, or interested to know how you would go about raising a concern, then you can see the three simple steps that you'd be involved in outlined below...

Step One - 

Talk to the relevant department leader and/or Safeguarding Lead about the concerns you have. We recommend doing this in person, via phone call or by emailing them directly to their email (see above).

If you think the situation requires contact immediately and our team are out of office then click here for a list of emergency contacts.

Step Two - 

Once you've spoken to the relevant Safeguarding Lead, you'll agree next steps for your concern. 

This could include you having to speak to other professionals and/or statutory services depending on the concern but the Safeguarding Lead will inform you if this is needed or not.

Step Three - 

If your concern is moving forward as a Safeguarding issue then the Safeguard Lead will take responsibility from this point onwards and will reach out to you to inform you of progress if and when needed. 

Complete our 'Raise a Concern' form

Once you've spoken to the relevant safeguard lead, they may or may not (depending on the concern raised) ask you to complete our 'Raise a Concern' form. If so, please click the link and follow the steps outlined in the form, ensuring you include as much detail as possible.

'Raise a Concern' Form